Frequently asked questions

Ordering process:
Add items to your cart by clicking "Add to Cart," then proceed to checkout.

Payment security:
Rest assured—our payment processing is fully secure, backed by our expert security team.

Delivery timeline:
Orders are processed in 1-3 business days, followed by a shipping email.

Order tracking:
A tracking number is provided post-purchase.

Shipping costs:
Fees depend on your location. Check them at checkout.

Multiple-item shipments:
Typically, items ship in separate packages.

Return policy:
Free returns within 30 days for refunds or 180 days for credit. Refunds take ~10 business days (may delay).

Free gifts with returns:
Return gifts if promotion terms aren’t met, or pay to keep them.

Order changes:
No modifications post-submission. Returns are an option (refund excludes shipping).

Further assistance:
Browse our FAQ or email: sheilasimone67658@hotmail.com